International Policies

INTERNATIONAL SHIPPING POLICIES

iOgrapher now ships worldwide through our partner GlobalShopex.com. Simply add any items you wish to purchase to your shopping cart and choose the “International Checkout” option.

The global checkout page will allow you to see the cost of shipping, duties, and taxes in advance. You are asked to prepay duties and taxes when you check out. Once paid there will be no additional funds collected upon delivery.

GlobalShopex handles the international checkout and shipping and will process your payment and guarantee delivery. Once your order is completed, order status questions should be directed to GlobalShopex at customercare@globalshopex.com or call 786-391-4868.

iOgrapher does not accept international returns or exchanges. Please make sure you have the correct product prior to shipping.

Any questions regarding products can be answered using our chat channel.

Standard shipping (10-15 business days)

Priority shipping (5-10 business days)

Damaged and Defective Items: In the unlikely event that your order arrives damaged or is defective, you may return the item for replacement depending on inventory, as long as Customer Service is notified within 1-5 days after received the order.